🎉 Up to 70% Off Selected ItemsShop Sale
HomeStore

Chris Daffy: Once a Customer, Always a Customer [2000] paperback

Product image 1

Chris Daffy: Once a Customer, Always a Customer [2000] paperback

This third edition of a best-seller will make you view your organisation and customers in a new light. It shows beyond doubt that exceptional customer service can help any company to beat its competitors. In this revised edition - which includes a new chapter on e-service - Chris Daffy provides practical advice and real-world examples from Europe, the US and elsewhere on service strategies and techniques that will make you "famous for service"!
Select Condition
From $2.41

Original: $8.03

-70%
Chris Daffy: Once a Customer, Always a Customer [2000] paperback—

$8.03

$2.41

Product Information

Shipping & Returns

Description

This third edition of a best-seller will make you view your organisation and customers in a new light. It shows beyond doubt that exceptional customer service can help any company to beat its competitors. In this revised edition - which includes a new chapter on e-service - Chris Daffy provides practical advice and real-world examples from Europe, the US and elsewhere on service strategies and techniques that will make you "famous for service"!